As a golden rule, it is best to ask oneself before sending a letter: if this is going to be published in a newspaper tomorrow, will I be proud? Will it be encouraging?
We all make mistakes, learning from them is wisdom indeed. Admit your mistake with sincerity and humility, it will be your last chance to restore TRUST.
RGA
Dec 13, 2007
Business Apology Advice by: Anonymous
Take the time to write an apology letter that includes all the ingredients they describe on the website. They seem to cover most things if you go through their stuff. Not saying it's going to be easy but it's important for you to think about how to do this -- the real work is yours to do.
You might also consider delivering this as a full and formal public apology to everyone in the company, perhaps through a general email.
Writing a good apology letter will take a lot of work, and sending it publicly will take lot of guts, but that's the point and an important part of the message you want to send along.
Just my thoughts on your situation.
Nov 14, 2007
My two cents. by: M.
What you describe sounds like it could happen to anyone and I can easily see myself discussing staff changes (and going a little overboard about it) with my old supervisor.
Without knowing the specifics of what was contained in the email all I can say is that I am sure those that were the subject of the email can also appreciate the situation and could see themselves doing exactly the same thing.
If what you said in the email was not malicious but true then you need to hold your head up high and only apologize for hurting their feelings by having a private conversation exposed (something you never intended). Equate it to not telling someone that the new outfit they bought looks terrible on them. That is your opinion but you would never mention it because you wouldn't want to hurt them. So, if you can stand behind what you said (depending on what it was) do it, don't shy away from your feelings and thoughts.
On the other hand if you did go a little overboard in the email then you need to apologize for doing so and explain why you did it. You need to speak directly about it to your boss, explain the situation, apologize and clear the air in order to get passed it and reach an understanding about the situation. If they will not give you the time you need to do so then write a long letter explaining everything.
Not only will you be respected for meeting the situation head on but hopefully you will learn what your boss is thinking. At the end of the day, you can only be admired for coming forth and taking full responsibility for what happened.
